Returns & Exchanges

At Knatchbull, we strive for perfection in every stitch, but if your garment isn't the perfect fit, we offer a seamless 30-day return policy for all unworn items. We are committed to ensuring your wardrobe meets our high standards of quality and style.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Place the items in their original packaging, ensuring all designer tags, spare buttons, and brand labels remain securely attached.

• 3.
  Attach Shipping Label

  Print the prepaid shipping label provided via email and affix it to the outside of your parcel, removing any previous delivery stickers.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of receipt.